At SmartSpendCode, we strive to ensure customer satisfaction. Please review our refund and cancellation policy below:
Cancellation Window
For our newsletter, consultation, and award redemption services, you have a 24-hour window from the time of purchase to cancel your order free of charge. Cancellations within this period will be processed promptly.
No Refund Beyond Cancellation Window
Once the 24-hour cancellation window has passed, no refunds will be issued for any services, regardless of the reason for cancellation.
Refund Due to Service Delays
If the service you purchased is not delivered within 30 days of the purchase date, you are entitled to a full refund. This applies to any service or product that has not been fulfilled within the specified time frame.
Refund Process
Refunds, if deemed valid under the conditions of this policy, will be processed within 7 working days. Please note that refunds will be processed according to the policies of the respective banks or payment providers.
No Refund Once Service Has Commenced
Once services have been initiated or efforts have been made to fulfill your request, no refunds will be issued.This includes any work or consultations that have already started or been provided.
